Protect employee and patient privacy with commercial Sound Masking solutions. Protect client and patient privacy, encourage employee collaboration, increase concentration and comply with HIPAA and other industry regulations – critical factors in medical, financial, legal and open-office environments.

Sound Masking Q&A

What is sound masking?

Sound masking is the “cover” portion of the equation. Sound masking is the addition of an unobtrusive background sound, similar to airflow, to reduce the intelligibility of human speech and reduce distractions. The resulting environment leads to greater productivity and increased privacy and comfort.

How effective is sound masking?

Researchers found that study participants had a nearly 10% improvement in their ability to recollect a series of numbers and words after the addition of sound masking.

In a 2008 survey, researchers found that workers lost an average of 21.5 minutes each day to conversational distractions.

48% of survey respondents reported that conversational distractions were the leading cause of workplace discomfort.

What is the privacy index and how does adding sound increase privacy and reduce distractions?

Speech Privacy is the inability of an unintentional listener to understand someone’s words. The higher the privacy index, the more confidential the speaker’s conversation becomes. When someone’s conversation is clearly understood, the speech becomes a distraction and the speaker has less privacy. With the addition of sound masking, their voice becomes less of a distraction and their privacy increases.

Imagine looking up at the stars on a clear night:

The stars shine brightly against the night sky. As dawn breaks, the stars appear to dim as the ambient light increases. The intensity of the starlight has not changed, but rather as the ambient light increases, it becomes more difficult to discern the light from the stars.

This works the same for human speech. As the ambient sound in the room increases, it become more challenging to discern an individual’s conversation from across the room. This inability to understand the conversation reduces distractions and increases the speaker’s speech privacy.


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